FAQ

Frequently asked questions

Can I commission a custom size portrait?


At the current moment, I would prefer that commissioned portraits stay within the current dimensions available, but will be happy to explore other options. **Note that a special order of a larger size will reflect in the final cost of materials, careful packing and shipping. Please contact us if you'd like to place an order for a piece larger than 18x24.




Can I customize the colors used in a commissioned portrait?


Yes, I am happy accommodate color requests, but please note that I will ultimately determine what colors will work together the best in the final piece.




Can I commission a portrait of a person?


Sorry, no humans. Animals only.




Do you work with rescue groups and non-profits?


Yes! As a vegan and animal advocate, I am happy to work with rescues and non-profits if time allows. Please contact us for further information.




Can I have more than one pet in my portrait?


Yes, the the current prices of my custom work is based on one or two subjects per piece. Additional subjects will increase the final cost. It you'd like more than two subjects in your portrait, please contact us prior to ordering.




I would like to commission a portrait but don't have good photos at the moment. Can I place an order and send photos later?


Absolutely. Once an order is placed you will be added to the list so when you're ready to send photos, your portrait will already have a higher spot in line. Take your time! Finding the perfect photo in good lighting is not always easy.




I would like to comission a portrait as a gift and would need it by a specific date. How should I communicate this?


If your portrait needs to be completed in a specific time period, please contact us before placing an order to ensure the timing is possible. I am always happy to accommodate urgent gifts if time allows.




I don't live in the United States, do you ship worldwide?


I am currently only shipping to clients living in the United States through website orders, so please contact us if you live outside of the U.S. I am happy to accommodate! Please be aware that some countries require a customs fee to be paid on incoming shipments, by the customer. These will not be included in shipping prices.




Can you give me a few tips on capturing the best photos?


I follow photos very closely so a general rule is, "The better the photo, the better the portrait." *Sharpness is key: The higher the resolution and sharper your image, the more detail I can include in your portrait. Blurry photos will only result in vague and muddy portraits. *Lighting: The best photos are taken in natural light, preferably outside with the light source in front or on a cloudy day. Artificial light, and very strong sunshine often result in harsh highlights and over exposed images that won't translate well into a painting. It's also best to turn off the flash on your phone or camera. *Perspective: Photos are best taken at your pet's height, rather than from above or below, as this can create a distorted and unflattering view. *Creativity: I am, personally, drawn to fun quirky images. I think they make the best portraits and bring your pet's personality to life. Traditional headshots are always welcome, but I suggest to have fun with it!




Ownership of the Artwork: who actually owns the Artwork?


I retain all rights to all artwork I create. This includes the rights to the image of sold & commissioned original paintings. I retain the right to make reproductions of any and all artwork I create unless the collector has also purchased the full or partial rights to the artwork. To discuss purchasing the rights, please contact me. The collector or buyer may not reproduce the artwork in any way without written permission. If the artwork ends up being reproduced in a magazine or other media I only ask for credit. When you purchase an original painting you, the collector, have the right to display the artwork in your home or business but the artwork may not be resold or reproduced without my written permission.





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Lindsay Kivi is an Animal Artist who's signature style captures the colorful beauty of an animal's spirit, specializing in pet portraits.

© 2020 Lindsay Kivi Fine Art